Many of you may be familiar with 411, a nationwide directory assistance number. If you’re familiar with 411, though, chances are you’re also familiar with the fees associated with dialing the digits—over a dollar per call, which can add up pretty quickly if you’re too lazy to reach for a telephone book, like myself.
Luckily, there's now a free 411 number you can dial from your home or cell phone: 1-800-FREE411 (1-800-373-3411). Unluckily, what makes it free is the fact that you have to listen to an ad before you’ll be given your query results. True, the ad is only about 15 seconds long, but you’ll have to decide whether the annoyance is worth the savings. Free 411 also claims to never share your information with telemarketers. You can learn more about the service at Free411.com.
Google also recently launched a free directory assistance service called Goog-411, which can be accessed by dialing 1-800-GOOG-411. The service is completely automated and works with voice recognition software. This can lead to some misunderstandings, but with a little persistence (saying “back” a few times and retrying your query), you should be successful. It should also be noted that this service is still in the experimental stage and may not be available everywhere.
True, it might seem silly to compare 411 numbers when the phone book is free and doesn’t require any ad-listening, but it is quite a useful service when you’re on the run. There is word that AT&T is experimenting with free 411 calls, too.
Labels: life-in-columbia, money, technology-tips